NYIT Online Support FAQs

What is my username and password to NYIT Online system.

Your username and password is same as the NYITConnect username and password.

I do not know my username and password to NYITConnect. I never used it before.

NYITConnect is an online service. Please go to the URL below and walk through the steps to get your username and password. You will need your NYIT student ID. The URL is https://register.nyit.edu/reset/.

I lost my NYITConnect password. How do I reset it?

Please go to the NYITConnect reset page and go through the steps. The URL is https://register.nyit.edu/reset/.

I tried to reset the password, but I lost my secret question.

You need to contact the Student Solution Center to clear your secret question. Someone from the ceter will help you with the process. The email address is askssc@nyit.edu or call the office at 516-686-7878.

What is the system requirements to access NYIT Online?

	PC Users	Mac Users
Computer	Windows XP, Vista, or 7	OSX 10.4 (Tiger), 10.5 (Leopard), or 10.6 (Snow Leopard)
Web Browser	Internet Explorer 7 or higher Firefox 3.5 or higher	Safari 3 or higher Firefox 3.5 or higher
Sun Java	Java SE 1.5 or higher	Built-in to OSX
Internet Access	Minimum bandwidth is 56K. Broadband connection such as Cable or DSL is highly recommended.

Where can I get the Blackboard 9 student user manual?

Click here to download the Blackboard 9 student user manual.

How do I contact NYIT Online Helpdesk for any technical problem?

Call 800-462-9041 option 1 or click here to the send the email NYIT Online Helpdesk.